08 Oct TMG Health Appoints Michael McGarrigle Vice President of Service Operations
King of Prussia, Pa. – October 8, 2013 – TMG Health, the leading provider of technology-enabled solutions for Medicare Advantage, Medicare Part D and Managed Medicaid plans, announces the appointment of Michael McGarrigle to Vice President of Service Operations.
In this role, McGarrigle will lead the operational areas of production within the Company’s Call Centers, Workforce Management, Ancillary Services and member Appeals and Grievance administration, as well as member Enrollment transactions and associated Premium Billing.
“Michael’s healthcare operations experience, particularly in government programs operations, will serve TMG Health well as we enhance our ongoing commitment to process improvement” said Charles Wayland, Executive Vice President and Chief Operating Officer at TMG Health. “His experience in managing large operational teams and commitment to exceptional quality standards will provide a stable foundation on which TMG Health will continue to grow with the evolving market to provide best-in-class services to our Clients and their members.”
Prior to joining TMG Health, McGarrigle served as Chief Operating Officer at Community Health Group in San Diego, Calif. where he oversaw operations for the Medi-Cal, Healthy Families Medicaid and Special Needs Medicare products which served more than 150,000 members. He also served as Chief Operating Officer with Aetna Better Health Medicaid & Aetna Better Health Kids CHIP programs, Philadelphia, Pa.; Director of Provider Relations, Credentialing and Provider Appeals with Delaware Physicians Care, Inc.; and Director of Commercial and Medicaid Claims and Customer Service with Coventry Health Care, Newark, Del.
McGarrigle holds master’s degree in Organizational Development and Leadership from Philadelphia College of Osteopathic Medicine, Pa., and a bachelor’s degree in Communications from Neumann University, Aston, Pa.
About TMG Health (Updated June 2017)
TMG Health is the leading national provider of Business Process Outsourcing solutions for Medicare Advantage, Medicare Part D and Managed Medicaid plans. With more than 19 years of experience in providing technology-enabled services to the government market exclusively, our knowledge of health plan processes, regulatory requirements, and the daily challenges plans face within the government market is second to none. Our expertise, coupled with a strong commitment to our Clients’ success, positions us as a trusted partner who can help solve the challenges of today and prepare for those of tomorrow.