TMG Health Helps Fuel Economic Growth in Lackwanna County

TMG Health Helps Fuel Economic Growth in Lackwanna County

Published in eNexus, the Newsletter of the Great Valley Technology Alliance, October, 2006 – TMG Health is a healthcare business process outsourcing firm who has experienced major expansion in Lackawanna County. Locally, TMG Health has offices in the Scranton Enterprise Center on Lackawanna Avenue as well as a 70,000 square-foot national operations center on O’Neill Highway in Dunmore, PA.

TMG Health offers Business Process Outsourcing (BPO) services to the health insurance industry. The company serves over thirty-five health plans as well as various employers and providers in the Medicare, Medicaid and Group Retiree markets. As the most experienced vendor in this competitive market, TMG Health provides a full complement of business administrative services to health plans which in turn serve nearly 1.5 million beneficiaries. TMG Health was a leader in developing automated tools to support the recent Medicare Prescription Drug plan. The benefits of partnering with TMG Health include state-of-the-art systems, rapid implementations, reduced capital costs, fixed operational costs and proven regulatory compliance.

Founded in 1998, TMG Health has experienced a 500% growth rate and more then doubled its staff over the past 18 months. TMG Health now employees over 800 workers including at large and growing “at home” work force. Record sales volumes in 2005 and 2006 fueled a significant expansion of TMG Health’s northeastern Pennsylvania National Operations Center and associated staff. The expanded operations facility in Dunmore houses its customer support center as well as the enrollment, training, reconciliation, finance and human resources departments. The Dunmore location also houses new business units created to support contracts for Medicare Part D processing and the group retiree health plan arena.

Jack Tighe, TMG Health’s Founder, President and CEO remarks, “Our operational processes, facilities and staffing models were designed to be scaleable in anticipation of the market opportunities created by the Medicare Modernization Act. Our expansion enhances our ability to provide additional services to new and existing clients for the foreseeable future.”

It is great news for Scranton and all of Lackawanna County that TMG Health is creating and retaining hundreds of jobs and investing in the future of the community and workforce. “As our company continues to grow, we will rely on the skilled and talented workforce in Northeastern Pennsylvania to serve the needs of our customers,” said Tighe.

TMG Health is a privately held corporation with its Corporate Headquarters in suburban Philadelphia and National Operations Centers in Northeastern Pennsylvania.

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