12 Jan TMG Health Names New Senior Director of Cross-Functional Operations
King of Prussia, PA, January 12, 2012 – TMG Health, the leading national provider of expert solutions for government-sponsored health plans, announces the appointment of Roger Nawrocki as Senior Director of Cross-Functional Operations. Based in the company’s National Operations Center in Dunmore, Pa., Nawrocki is responsible for assisting the Operations management team in achieving more superior performance, cost efficiency, compliance and customer satisfaction.
“I am excited to join TMG Health. The company has an excellent track record in serving its clients in the Medicare Advantage, Part D and Managed Medicaid market,” Nawrocki said. “By refining the collaborative delivery processes and initiatives between clients, operations and all of the Business Units in the TMG Health enterprise, we can enhance our business administration capabilities to build upon the government-focused solutions, best practices and expertise that have been the cornerstone of our success.”
Joseph Rampone, Senior Vice President of Operations, expressed his confidence in Nawrocki. “I am pleased to welcome Roger to the TMG Health team. Roger has extensive operational and management experience, so I am confident that he will augment our leadership efforts to further hone our functional processes, technologies, reporting capabilities and internal controls,” Rampone stated.
Nawrocki brings more than 20 years of health industry experience to TMG Health. His expertise in the healthcare market includes managing operations administration and related technical functions and personnel. His experience spans Membership/Enrollment, Billing, Claims, Customer Service and Business Support Services, including project and vendor management, process improvement and system lifecycle support.
Nawrocki was most recently employed as the Senior Director of Operations and Technical Support at CareFirst Blue Cross and Blue Shield of Maryland where he led National and Large Group business processes and the development of system and operational capabilities.
Prior to his work at CareFirst, Nawrocki served as Assistant Vice President of Operations Support at NYLCare Health and, prior to that, spent more than a decade in Operations at Horizon Blue Cross Blue Shield of New Jersey as Director of Federal Employee Programs, Corporate Accounts and Medicare Part A.
Nawrocki holds a bachelor’s degree in Management Science from Kean University, Union, N.J.
About TMG Health TMG Health is the leading national provider of expert solutions for Government-Sponsored health plans. TMG Health offers an innovative suite of technology-enabled services to a growing number of health plans, provider-sponsored plans, and self-sponsored employers in the Medicare Advantage, Part D, and Medicaid Managed Care markets.
A subsidiary of Health Care Service Corporation (HCSC), the largest customer-owned health insurer in the United States, TMG Health has consistently been recognized as the number one provider of BPO services to the government health plan market by the Brown Wilson Group’s well-regarded guide, “The Black Book of Outsourcing.”
Visit www.tmghealth.com to learn more about TMG Health.