TMG Health is always looking for talented and energetic individuals to join its team. Listed below are the current job openings and accompanying job descriptions.

We are especially seeking candidates with the following experience:

• Health insurance industry
• Medicare or Medicaid health plans
• Health plan financial accounting
• TriZetto Facets Medical Management System

TMG Health Job Openings

ACCOUNT MANAGER

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ATTESTATION ANALYST

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CLAIMS PROCESSOR

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COMPLIANCE ANALYST

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CUSTOMER SERVICE REPRESENTATIVE

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CUSTOMER SERVICE SUPERVISOR (EVENINGS)

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EBR IMPACT TEAM SPECIALIST

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ENROLLMENT AND BILLING REPORTING ANALYST

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ENROLLMENT REPORTING ANALYST

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JUNIOR FINANCIAL ANALYST

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MEMBER PUBLICATION SUPERVISOR

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PROGRAMMER ANALYST I View Job Description Click Here to Attach Your Resume
PROGRAMMER ANALYST II View Job Description Click Here to Attach Your Resume
SINGLE MAINTENANCE UNIT PROCESSOR View Job Description Click Here to Attach Your Resume

 

ACCOUNT MANAGER
Reports to:
Director of Account Management

Location:
Dunmore, PA

Summary of Position:
This position entails customer satisfaction, attaining contractual revenue expectations, realizing additional “up sell” revenue opportunities, and general mediator for issue resolution. These goals will be achieved by direct involvement in all implementation and ongoing client services throughout the life of the client for all assigned clients. The account manager will become knowledgeable in all aspects of TMG client programs and their regulatory and contractual requirements.

Principal Duties of Position:

  • Primary point of contact for the account’s director level and above personnel
  • Create and maintain a detailed and mutually agreed to customer account plan
  • Hold frequent status meeting with customer and TMG Health personnel
  • Track and report on the status and estimated completion dates of all outstanding issues, problems, tasks, goals and deliverables
  • Report on a monthly basis TMG performance against contractual performance measures
  • Document all relevant client issues and communications in Salesforce
  • Inform and facilitate the involvement of the account’s Executive Sponsor when needed to ensure timely and expedient resolution of outstanding, high priority issues
  • Ensure participation of the appropriate personnel from the account in TMG’s annual client satisfaction survey as well as client oriented events
  • Represent the customer’s interest and needs and ensure that all TMG resources are willingly committed to resolving the customer’s issues

Education and Experience:

  • Bachelor’s degree required; Master’s a plus
  • Seven to ten years operations experience within a health plan related environment
  • Successful project management experience
  • Supervisory or direct client responsibilities preferred
  • Prior training and/or experience with CMS and HIPAA regulations

Other Skills and Abilities:

  • Excellent customer communication skills including objection handling
  • Project management skills
  • Influence skills
  • Exemplary communication and organizational skills
  • Thrive in a fast paced environment
  • Deadline oriented and attentive to detail
  • Proficiency in MS Word Excel, Access, and MS Project

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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ATTESTATION ANALYST
Reports to:
Reconciliation Manager

Location:
Dunmore, PA

Summary of Position:
The purpose of this position is to monitor the entire reconciliation for TMG’s attestation reporting process. The position involves running reports, analyzing data, creating corrective action plans for discrepancies to be processed, creating financial reports and reviewing all data with the plans on a monthly basis. The position is highly technical and the associate will need not only to run and prepare the reports but also explain the data and know how the problems have arisen.

Principal Duties of Position:

  • Solid understanding of the Facets Enrollment System
  • Solid understanding of how to understand and interpret the CMS MARX system
  • Ability to use Microsoft Excel and word applications
  • Ability to use Microsoft Access to assist in analyze discrepancy information
  • Ability to understand how CMS guidelines apply in order to understand how discrepancies have been created
  • Must be able to learn how to run and download all reports that are generated from our Processing agent
  • Must be able to understand how discrepancy reports are created.
  • Must be able to research and analyze all discrepancies to determine the root cause of the issue.
  • Must be able to develop corrective action plans for each discrepancy that occurs and how the discrepancy will be corrected.
  • Must be able to categorize discrepancies correctly. Discrepancies can be caused by CMS, TMG or our IT processor.
  • Must be able to clearly communicate all discrepancy issues on a monthly basis to plan.
  • Needs to be able to follow up on all issues and communicate a plan to the client indicating when all discrepancies would be resolved.
  • Must be able to communicate with all enrollment and billing staff to determine the root of cause of a discrepancy and why it occurred.
  • Must be able to provide feedback to processing teams on the correct way to update a transaction if an error did occur.
  • Must be able to work with CMS in order to resolve all issues related to CMS processing errors.
  • Must have diligent follow up skills to make sure all open items are cleared from one reporting period to another. Discrepancies cannot flow from one reporting period to another. The analyst must be able to track all discrepancies on a weekly basis to ensure discrepancies are resolved.
  • Must be able to clearly articulate and explain all final reports to senior level management.

Education and Experience:

  • Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • The individual has the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  • Individual possesses the ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases.
  • Individual has the ability to deal with a variety of abstract and concrete variables.

Other Skills and Abilities:
The position of attestation analyst requires a person to not only be technically savvy but also be able to analyze and draw conclusions based on reporting results. The analyst will need to be able to complete an action plan and to ensure that all discrepancies are resolved in a timely basis and within the CMS guidelines. In addition to this the analyst must be able to communicate this data to the plan and with management levels within TMG. This person must be able to do all functions related to the monthly reconciliation process.

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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CLAIMS PROCESSOR
Reports to:
Claims Supervisor

Location:
Scranton, Pa

Summary of Position:
This position is responsible for processing claims in the claims processing system of Facets.

Principal Duties of Position:

  • Data entry of claims into claims processing system
  • Adjunction of claims in the claims processing system
  • Working pending claims on a daily basis
  • Maintain quality standard of at least 98%
  • Resolve claim inquiries on a timely basis
  • Maintain productivity at a level to ensure minimal client backlog

Education and Experience:

  • High school education required

Other Skills and Abilities:

  • Keyboard skills
  • Demonstration of ability to use good judgment and logical reasoning
  • Ability to work overtime as required by management
  • Flexibility to varying project assignments
  • Ability to work in a fast paced, highly regulated environment with extreme accuracy

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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COMPLIANCE ANALYST
Reports to:
Director/Corporate Compliance

Location:
Dunmore, Pa

Summary of Position:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Principal Duties of Position:

  • Working under the direction of the Company’s Corporate Compliance Director to support the monitoring, development and implementation of the Company's Compliance Plan and related compliance policies and procedures
  • Under the direction of the Corporate Compliance Director, taking all reasonable measures necessary to carry out the Company's Compliance Plan and the accomplishment of its objectives, and to ensure that the components of the Plan are incorporated into, and an integral part of, the Company's operational policies and procedures

    Government Programs Compliance
  • Monitors information and directives from various federal agencies for compliance issues, including the Centers for Medicare and Medicaid Services (CMS). Reviews each document and assigns to corresponding Business Owner(s). Coordinates with Business Owners in analyzing the information and obtaining Impact Statements for impact on TMG operations and its customers. Coordinates with Business Owners to updates on open and outstanding Impact Statement tasks. Coordinates with Account Managers in communicating and operational changes or recommendations to TMG’s customers
  • Assists the Compliance Director as requested in serving as the TMG liaison with customers and government agencies for activities such as:

    • Responding to official inquiries
    • Clarification and interpretation of compliance rules/requirements
    • Preparation for Monitoring Reviews and other audits
  • At the direction of the Compliance Director, Company’s legal counsel and/or outside counsel, taking all reasonable steps to ensure that the Company and its employees cooperate and comply with any requests and/or demands made by CMS, HHS, OIG or other Federal or state government agency made in the course of an investigation, inquiry or audit;
  • Assists and supports the Compliance Director in investigating and acting on matters related to compliance and the development and documentation of corrective actions involving any violations of policy by employees or contractors;

    HIPAA Compliance
  • As directed, assists the Company’s Privacy Official, working under the direction of the Company’s General Counsel and Corporate Compliance Officer, on the implementation and monitoring of the Company’s Protected Health Information Plan, all Transactional, Privacy and Security Standards of the Health Insurance Portability and Accountability Act (“HIPAA”), and related Federal and state regulatory requirements involving Protected Health Information (“PHI”) or data, or other confidential or protected information.
  • Assists in the investigation of and documents reported HIPAA related issues/concerns of TMG’s customers.
  • Responsible for the investigation and documentation of Claims related PHI disclosures and HIPAA incidents.
  • Assists the Compliance Director in coordinating with the Company’s Security Official, SVP Operations and IT, and any other necessary Department Heads and staff to ensure that the company complies with all HIPAA requirements concerning the transmittal and handling of PHI.

    Human Resources and Employee Training
  • Responsible for ensuring that all employee changes, including new hires, terminations and departmental moves, are documented in the Compliance Training system. Coordinates with the company’s Human Resource Department and IT Security to ensure the Compliance Training system is updated and to ensure that all employees receive proper compliance training prior to receiving access to Protected Health Information
  • Assists the Compliance Director in the coordination with the Company’s Human Resource Manager to ensure proper employee screening, as may be required by Federal or state law, and in particular that that the General Services Administration’s List of Parties Excluded from Federal Programs and the List of Excluded Individuals/Entities of the U.S. Department of Health and Human Services ("HHS"), Office of Inspector General ("OIG") has been checked with respect to all employees and independent contractors upon hire and annually thereafter.

Education and Experience:

  • Bachelor’s Degree with health care experience preferred

Other Skills and Abilities:

  • Ability to work scheduled hours. Overtime may be required, including evenings, nights, weekends, and holidays.
  • Ability to read, analyze and interpret general business periodicals, professional journals, procedures, or government regulations. Ability to write reports, business correspondence and policy and procedure manuals. Ability to effectively present information and respond to questions from managements, peers and clients.

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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CUSTOMER SERVICE REPRESENTATIVE
Reports to:
Customer Service Supervisor

Location:
Dunmore, Pa

Summary of Position:
This position is responsible for receiving, researching, resolving and documenting member and provider inquiries, (written, telephonic and electronic) and member grievances, receiving and making outbound calls to members regarding health risk assessment, working aged surveys, and assisting operations area as needed.

Principal Duties of Position:

  • Receive, research, resolve and document member and provider inquiries
  • Receive, research and respond to client inquiries
  • Receive, research, resolve and document member complaints/grievances
  • Receive identify, document and route member appeals to client
  • Receive telephone inquiries regarding health risk assessment and working aged surveys, etc.
  • Contact health risk assessment and working aged non-respondents by telephone
  • Ensure compliance with state and federal laws
  • Maintain effective relationships with external and internal customers
  • Assist operations area as needed

Education and Experience:

  • Minimum one to two years business experience, customer service and/or healthcare related experience

Other Skills and Abilities:

  • Excellent verbal and written communication skills
  • Working knowledge of MS Word, Excel and Outlook
  • Excellent telephone and typing skills. Must be able to talk/listen and type simultaneously
  • Demonstrate ability to use good judgment and logical reasoning
  • Ability to make sound decisions
  • Excellent attention to detail
  • Working knowledge of healthcare policies/procedures helpful
  • Accurate data entry skills
  • Must be a team player

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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CUSTOMER SERVICE SUPERVISOR (EVENINGS)
Reports to:
Customer Service Manager

Location:
Dunmore, Pa

Summary of Position:
Supervisor positions will be dedicated to providing direction to the Customer Service Department during hours of operation, Monday through Friday, 8:00AM – 9:00PM. Shifts for the Supervisor will be AM start. (Extended hours, holidays and weekends will be applicable when business needs arise.)

Principal Duties of Position:

  • Performs both on demand and pro-active services for the clients, members and providers serviced by TMG Health
  • Establish departmental goals and objectives as well as assist in the achievement of Company objectives
  • Identify and establish duties and responsibilities for each team member of the Customer Service Department
  • Administer training to Customer Service Representatives regarding Company policies and procedures
  • Maintain and manage productivity reports generated by the Call Center systems
  • Establish and implement productivity measures (KPI’s – Key Performance indicators) and coach/monitor service representatives to attainment
  • Review, track and analyze subordinate performance(KPI’s) including identifying training needs, appropriate follow up, conduct coaching/monitoring sessions and performance improvement plans (CAP/PIP)
  • Conduct meetings with the customer service team to keep employees abreast of daily changes in policy, procedures and services
  • Develop an efficient and harmonious work group
  • Set and maintain high quality customer service standards
  • Ensure efficient utilization of work force and work load and proficiency in call center staffing
  • Develop and implement projects and plans to improve efficiencies and operating results

Education and Experience:

  • BA or equivalent in Business Administration or Healthcare; or six years total business experience
  • Minimum of one year supervisory experience

Other Skills and Abilities:

  • Ability to read, analyze and interpret general business periodicals, professional journals, procedures or government regulations
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to complete data analysis and associated reports
  • Ability to interpret extensive variety of medical detail and deal with several abstract and concrete variables
  • Must be highly organized, self-confident, focused on goals, have the ability to stay motivated and motivate others, possess strong leadership skills, presentation skills, oral and written communication skills, and the proven ability to coach and train others to success
  • Must be fluent in the use and navigation of a Windows environment; Excel, Word, Power Point, Access and all of TMG Health’s customer service systems
  • Must possess solid product knowledge and have excellent written, verbal and presentation skills
  • Must have exceptional customer service skills and capable of multi-tasking

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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EBR IMPACT TEAM SPECIALIST
Reports to:
Enrollment Manager

Location:
Dunmore, PA

Summary of Position:
The EBR Impact Team Specialist will be directly involved with reviewing CMS directives, developing CMS Impact statements, assigning management responsibilities and completion dates, tracking deliverables, and providing status updates to TMG Management, EBR Team, and Compliance.

Principal Duties of Position:

  • Receive and review all CMS documents for operational impact; EBR assigned for action as appropriate; ensure all changes are included on any implementation task list; and distributed documents to enrollment, billing and recon management as appropriate.
  • Develop Impact Statements for Urgent CMS items within 2 business days of receipt. For all other CMS documents, impact statements must be developed within in 5 business days
  • Forward Impact statements to those on the Impact statement distribution list (ensuring management received all updates and statements) and all management assigned having responsibility for an impact statement.
  • Track all impact statements and tasks in the EBR Impact Tracking Log
  • Provide weekly update to EBR Team and Compliance Department regarding all CMS documents assigned to Enrollment, Billing, and Recon
  • Communicate daily if necessary with management in Enrollment, Billing and Reconciliation to review new directives and impact statements
  • Meeting weekly with Enrollment, Billing and Reconciliation Management to review all directives and to monitor implementation status of all directives.
  • Obtain all supporting documentation from Enrollment, Billing and Reconciliation management to verify implementation including Impact Document signoff sheet and forward to Compliance.
  • Notify TMG Compliance and EBR Team should TMG be in jeopardy of being out of compliance with any impact statement or CMS document
  • Distribute draft regulations and impact statements to Enrollment management for review and comment
  • Collate Enrollment, Recon, and Billing management comments and communicate progress to TMG Compliance department
  • Collaboration with other departments as necessary

Education and Experience:

  • Minimum of 3 years healthcare experience
  • Previous experience with project management including assigning and tracking deliverables required
  • Strong knowledge of Medicare regulations preferred
  • College degree is preferred but not required. Years of service can be substituted for a degree.

Other Skills and Abilities:

  • Must possess solid product knowledge and have excellent written, verbal and presentation skills.
  • The incumbent must be capable of handling multiple tasks simultaneously and must remain self confident and professional when representing TMG.
  • Must be detail oriented, able to interpret CMS regulations, self directed and able to work with minimal supervision.
  • The incumbent must also be able to work under pressure with strict timeframes, have strong organizational and prioritization skills along with a working knowledge of MS Word and Excel.
  • Proven experience in enrollment, billing or reconsiderations processing with technical knowledge of Facets and department procedures.
  • Excellent interpersonal skill with an ability to effectively communicate with both internal and external customers.
  • Candidate must have the ability to work in a team environment and possess solid project management skills.
  • Excellent technical or business writing skills are also required.

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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ENROLLMENT AND BILLING REPORTING ANALYST
Reports to:
Enrollment Manager

Location:
Dunmore, PA

Summary of Position:
This position will provide essential planning and analysis around performance metrics, recommend process improvements, identify trends related to performance, and create internal and client communications on all performance standards.

Principal Duties of Position:

  • Provide ongoing analysis on performance standards using productivity volume indicators
  • Perform gap analysis and prepare documentation indicating improvement measures
  • Provide operational and analytical support in the enrollment department
  • Own reporting requirements for the department
  • Own the requirements for metric reporting within the enrollment department and maintain responsibility for working with department managers on consistent report tracking
  • Participate in various initiatives to define, analyze, and recommend solutions to address current reporting processes
  • Provide metrics and reports to track receipts through submissions to CMS

Education and Experience:

  • College degree preferred
  • Minimum 3 years experience of operations and analysis or similar experience preferred
  • Minimum 2 years experience in enrollment, billing, and reconciliation processing a plus

Other Skills and Abilities:

  • Strong knowledge of Medicare regulations
  • Strong quantitative abilities with experience in data gathering and analysis
  • Ability to work in a fast paced environment, under pressure, with strict timeframes
  • Microsoft Excel, Power Point, and Word application expertise
  • Strong collaboration and communication skills
  • Independent problem solving, time management, and multi-tasking skills
  • Must be detail oriented, able to interpret CMS regulations, self-directed, and work with minimal supervisions

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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ENROLLMENT REPORTING ANALYST
Reports to:
Enrollment Director

Location:
Dunmore, PA

Summary of Position:
This position will provide essential planning and analysis around performance metrics, recommend process improvements, identify trends related to performance, and create internal and client communications on all performance standards.

Principal Duties of Position:

  • Provide ongoing analysis on performance standards using productivity volume indicators.
  • Perform gap analysis and prepare documentation indicating improvement measures.
  • Provide operational and analytical support in the enrollment department
  • Own reporting requirements for the department
  • Own the requirements for metric reporting within the enrollment department and maintain responsibility for working with department managers on consistent report tracking.
  • Participate in various initiatives to define, analyze, and recommend solutions to address current reporting processes.
  • Provide metrics and reports to track receipts through submission to CMS

Education and Experience:

  • Minimum of 2+ years experience in enrollment, billing, or recon processing.
  • Previous experience with project management including assigning and tracking deliverables.
  • Strong knowledge of Medicare regulations preferred.
  • Bachelor’s degree or equivalent years of experience required.

Other Skills and Abilities:

  • Minimum 3 years experience of operations and analysis or similar experience preferred.
  • Must have strong quantitative abilities with experience in data gathering and analysis
  • Ability to work in a fast paced environment
  • Strong knowledge of spreadsheet, database, and work processing programs. Requires Microsoft Excel, Power Point, and word application expertise. Microsoft Access a plus.
  • Must be able to work under pressure and take the initiative in order to work efficiently within a team environment. Strong collaboration and communications skills a must.
  • Be capable of independent problem solving.
  • Possess strong time management skills.
  • Must possess solid product knowledge and have excellent written, verbal and presentation skills.
  • The incumbent must be capable of handling multiple tasks simultaneously and must remain self confident and professional when representing TMG.
  • Must be detail oriented, able to interpret CMS regulations, self directed and able to work with minimal supervisions.
  • The incumbent must also be able to work under pressure with strict timeframes, have strong organizational and prioritization skills along with a working knowledge of MS Word and Excel.

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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Junior Financial Analyst
Reports to:
Performance Reporting Supervisor

Location:
Dunmore, PA

Principal Duties of Position:

  • Analyze operational performance.
  • Prepare statistical reports and key performance indicators reports.
  • Design and prepare management reports.
  • Conduct ad hoc analysis.
  • Help on special client audits.
  • Help with the annual SAS 70 Type II work-papers and other internal operational Audits
  • Develop, evaluate and report on contract performance metrics to assess such performance relative to customer contract expectations and general performance standards as prescribed in the customer’s contract.
  • Help to establish and perform data integrity and validation tests of the on-going business in order to identify variances in a timely manner.
  • Ensure financial performance targets are met by analyzing operational performance and financial metrics.
  • Determine root cause of identified variances and support/ follow through to resolution.

Education and Experience:

  • BS Degree or equivalent
  • Accounting or business background while not mandatory would be desirable
  • 2 to 5 year’s experience – health care experience a plus.

Other Skills and Abilities:

  • Excellent analytical skills.
  • Demonstration of project management skills.
  • Ability to handle multiple tasks.
  • Financial modeling skills.
  • Detail oriented.

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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Member Publication Supervisor
Reports to:
Enrollment Manager (Infrastructure)

Summary of Position:
This position is responsible for the direct oversight and training of the Enrollment Document Coordinators at TMG Health.

Principal Duties of Position:

  • Coordinate with Communication Specialist to develop and disseminate client communications related to the solicitation of new and revised enrollment letters and materials;
  • Liaison with Account Management and Enrollment Managers/Liaisons to obtain new and revised enrollment letters and materials;
  • Coordinate with Fulfillment to develop timelines and production plans for printing and/or fulfillment of member materials, including annual mailings;
  • Oversee and lead all activities related to TMG fulfillment of annual mailings (ANOC, EOC/LIS Rider, ID Card Reissues, etc) to ensure timely delivery to plan members;
  • Ensure mechanisms are in place for tracking all member material activities; communicate status of materials to the Operational areas;
  • Oversee maintenance of client letter matrix and dissemination of updates to internal customers;
  • Oversee activities related to development, testing, client signoff and installation of materials into production; ensure procedures are in place for appropriate documentation of these activities;
  • Assist the Operational areas with troubleshooting extract/letter file issues;
  • Monitor CMS guidance related to member materials; serve as the subject matter expert to clients;
  • Track and report status of letters and materials from initial receipt to production;
  • Develop, submit and track status of all Change Requests related to enrollment letters/materials;
  • Monitor Documentation Coordinator performance (production, quality and attendance). Provide feedback to the Coordinator. Utilize discretion when dealing with staff in the conduct of their work in order to decide proper courses of action when necessary.  Report staff issues to management as necessary.

Education and Experience:

Demonstrated leadership skills in a business environment. Requires minimum 1 year experience in a Team Leader role. Prior supervisory experience strongly preferred.  Minimum of 2-years of experience in enrollment processing.  Additional Healthcare experience and strong knowledge of Medicare regulations are required.  Communications, marketing or editorial background desired.  College degree is required. 

Incumbent must be proficient in Microsoft Outlook, Word and Excel. Experience with Microsoft Access preferred.

Other Skills and Abilities:

Must possess solid product knowledge, and have excellent written, verbal, and presentation skills.  In addition, the incumbent must be capable of handling multiple tasks simultaneously, strong attention to detail, and must remain self confident and professional when representing TMG.  Strong organizational skills are essential.

Ability to work scheduled hours.  Overtime may be required including evenings, nights, weekends, and holidays.

Salary range on this position
Exempt position

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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PROGRAMMER ANALYST I
Reports to:
Team Lead, DocProcessing

Location:
Scranton, Pa

Summary of Position:
This position, under minimal supervision, provides broad and integrated applications and support for mission critical computing on single/multi-user production system. The qualified candidate will be able to analyze, design, develop and test standard applications as requested by both internal and external customers.

Principal Duties of Position:

  • Works with limited specifications to meet programming assignment goals and objectives in a timely and accurate manner
  • Codes, tests, debugs, documents and installs modified and new programs
  • Maintains integrity of program logic and works within the checks and balances for operational controls
  • Provides the Team Leader with innovative and creative recommendations for problem solving
  • Maintains an up-to-date knowledge of a broad range of computer technology and standards

Education and Experience:

  • Two to four years college in related field and/or equivalent experience
  • Object Oriented Coding a must
  • Experience in SQL2003/2005 language
  • Experience in understanding and editing code written in Java Script, XML and Visual Basic 6
  • Experience in understanding and editing code written in C# and .NET a plus

Other Skills and Abilities:

  • Display analytical skills to be able to understand supplied specifications
  • Ability to communicate with all levels of staff and management

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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PROGRAMMER ANALYST II
Reports to:
Team Lead, DocProcessing

Location:
Scranton, Pa

Summary of Position:
This position, under minimal supervision, provides broad and integrated applications and support for mission critical computing on single/multi-user production system. The qualified candidate will be able to analyze, design, develop and test standard applications as requested by both internal and external customers.

Principal Duties of Position:

  • Work with limited specifications to meet programming assignment goals and objectives in a timely and accurate manner
  • Code, test, debug, document and install modified and new programs
  • Maintain integrity of program logic and coding while working within the checks and balances for operational controls
  • Provide the Team Leader with innovative and creative recommendations for problem solving
  • Maintain and up-to-date knowledge of a broad range of computer technology and standards

Education and Experience:

  • Four plus years college and two plus years experience in related filed or five plus years equivalent experience
  • Object Oriented Coding a must
  • Experience programming in SQL 2003/2005 language
  • Experience writing and editing code written in Java Script, XML, C# and PHP
  • Experience in understanding and editing code written in Visual Basic 6
  • Experience in understanding and editing code written in .NET and VBScript a plus

Other Skills and Abilities:

  • Display analytical skills to be able to understand supplied specifications
  • Ability to communicate with all levels of staff and management

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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SINGLE MAINTENANCE UNIT PROCESSOR
Reports to:
Reconciliation Manager

Location:
Dunmore, Pa

Summary of Position:
This specialist position involves analyzing and researching all discrepancies that are created due to transactions not being processed correctly. The specialist needs to be able to understand the reasons for this and to be able to correctly update the member’s record on Facets and also be able to decide if the member needs to a retro enrollment processed. The specialist also needs to determine what type of retroactive adjustment needs to be completed, i.e. E-submission or IG Submission. The main goal of the specialist is to correct the transaction on Facets and have the member correctly submitted to CMS.

Principal Duties of Position:

  • Must have solid understanding of the Facets Enrollment System
  • Must possess solid understanding of how to understand and interpret the CMS MARX system
  • Ability to use Microsoft Excel and Word applications
  • Ability to understand how CMS guidelines apply in the correction process
  • Ability to understand complex transactions scenarios and make independent decisions based on research performed in several different systems to determine a plan of action for members
  • Ability to receive information from management and/or other departments and be able to determine the proper use and functionality of the information
  • Must be able to research transactions and make independent decisions on how to correct them and how to use the necessary tolls of the job to help in making the correct decision
  • Ability to work in a group to accomplish team processing standards set forth by management
  • Ability to shift between types of work quickly with very little transition time
  • Must have a solid understanding of how to reprocess a transaction (how to change a member record)
  • Required to follow detailed instructions and department guidelines, as well as inform management of any improvements/adjustments that are needed in the instructions or guidelines.
  • Able to complete assignments and take responsibility for department involvement

Education and Experience:

  • 6 plus months of detailed Facets or enrollment processing experience

Other Skills and Abilities:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Basic math skills
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled form

Interested applicants may click here to attach resume or send resume with salary requirements to:
TMG Health, Inc.
Attn: Human Resources Department
1205 O'Neil Highway
Dunmore, PA 18512

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